Privacy Policy

Contact Information

Ultimate Bimmer Service
3330 Wiley Post Rd
Carrollton, TX 75006
Phone: (972) 418-1800

Information We Collect

We may collect personal and non-personal information in the following categories:

A. Personal Information

• Name
• Phone number
• Email address
• Vehicle information (make, model, year, VIN, service history)
• Billing and payment information
• Appointment details
• Any information voluntarily submitted via our website forms, phone calls, emails, or in person

   

B. Automatically Collected Information

When you access our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Cookies and usage data
• Referring/exit pages
• Analytics data (via tools such as Google Analytics)

How We Use Your Information

We use collected information for purposes including:

• Scheduling and managing vehicle service appointments
• Providing BMW repair and maintenance services
• Customer communication and service reminders
• Processing payments and billing
• Improving website functionality and user experience
• Marketing, promotions, and service updates (with opt-out options)
• Compliance with Texas, federal, and industry regulations
• Internal recordkeeping and fraud prevention

Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers (payment processors, marketing platforms, website hosting)
• Third-party vendors needed to perform work on your vehicle (e.g., parts suppliers)
• Legal authorities, if required by law, court order, or to protect our rights
• Affiliated companies assisting operationally

All third-party vendors must agree to maintain the confidentiality and security of your information.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to:

• Analyze traffic and usage patterns
• Improve website performance
• Personalize user experience

You can disable cookies via your browser settings, although some functionality may be limited.

Data Security

We use commercially reasonable measures to secure personal information. However, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute protection.

Your Rights 

Depending on applicable laws, you may have the right to:

• Access, update, or delete your personal information
• Request limits on data processing
• Opt out of marketing communications
• Request information regarding data collected and shared

To make such a request, contact us using the information provided above.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Data Retention

We retain personal information as long as necessary to:

• Provide requested services
• Meet legal, tax, and operational obligations
• Maintain vehicle service history for customer benefit

   

Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will include a revised “Last Updated” date.

Contact Us

If you have questions or concerns regarding this Privacy Policy:
Phone: (972) 418-1800
Address: 3330 Wiley Post Rd, Carrollton, TX 7500